I can only assume they’re anxious to get some more money from me before the service goes down again.
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It’s customer service, silly
Wherein I complain about lines at Target and the demise of a Quizno's.
October 20, 2009
Again: lawsuits are good for business
Once again, Microsoft is offering to settle a class action lawsuit which alleges (heh – that’s an understatement) that they engage in anti-competitive, monopolistic practices. And what do the members of the [more...]
October 29, 2003
Somewhere in Africa people are waiting hours in line for water and rice
I didn't want to do it. I still don't want to do it. But I am obviously weak-willed and malleable. Here I sit on the cold mall floor outside the Apple store. What in the world is wrong with me?
June 29, 2007
