Just As I Thought

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The War with the Customer

The Yellow Line of Death

My local Target is littered with the dying hulks of shopping carts which suddenly stop working when taken past the yellow line. A yellow line which is, in some places, mere yards from the entrance.

July 25, 2007
The War with the Customer

It takes a lot to get ‘em right

I don’t know if this is a statement about the lack of anything on television — or my own strange tastes: after fruitless searches through the online program guide, I started browsing through Comcast’s  [more...]

May 23, 2006
The War with the Customer

Fat leading the fat

So, now Ronald McDonald is going to be the McDonald’s “ambassador for an active, balanced lifestyle“. This is like the perpetually chubby, round-faced Dr. Phil dispensing weight-loss advice. In the  [more...]

January 28, 2005

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